TourismHospitality, retail and other services managersISCO 1431
recreational facilities manager
Recreational facilities managers direct the operations of facilities that provide recreational services such as gardens, spas, zoos, gambling and lottery facilities. They plan and organise the daily operations of the related staff and facilities and ensure the organisation follows the latest developments in its field. They coordinate the different departments of the facility and manage the correct use of rescources and budgets.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (14)
recreation activitiesrecreation activitiesThe field and characteristics of recreational activities for customers.manage suppliesmanage suppliesMonitor and control the flow of supplies that includes the purchase, storage and movement of the required quality of raw materials, and also work-in-progress inventory. Manage supply chain activities ...represent the organisationrepresent the organisationAct as representative of the institution, company or organisation to the outside world.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.liaise with local authoritiesliaise with local authoritiesMaintain the liaison and exchange of information with regional or local authorities.schedule recreation facilitiesschedule recreation facilitiesSchedule the use of recreational facilities.organise participation in local or international eventsorganise participation in local or international eventsApply for and secure a place to participate in local or international exhibitions and competitions.establish daily prioritiesestablish daily prioritiesEstablish daily priorities for staff personnel; effectively deal with multi-task workload.set organisational policiesset organisational policiesParticipate in setting organisational policies that cover issues such as participant eligibility, program requirements, and program benefits for the service users.supervise daily information operationssupervise daily information operationsDirect daily operations of different units. Coordinate program/project activities to assure the respect of costs and time.manage logisticsmanage logisticsCreate logistic framework for transporting goods to customers and for receiving returns, execute and follow up the logistics processes and guidelines. Adapt the production processes to the contingenci...develop recreation programmesdevelop recreation programmesDevelop plans and policies which aim to provide the desired recreation activities to a target group or in a community.manage recreational facilitymanage recreational facilityManage the daily operations of a cultural facility. Organise all activities and coordinate the different departments functioning within a cultural facility. Develop a plan of action and arrange the ne...promote recreation activitiespromote recreation activitiesPromote the implementation of recreation programs in a community, as well as recreation services provided by an organisation or institution.
Optional (57)
counselling methodscounselling methodsCounselling techniques used in different settings and with various groups and individuals, especially concerning methods of supervision and mediation in the counselling process.bookkeeping regulationsbookkeeping regulationsThe methods and regulations involved in the process of accurate bookkeeping.corporate social responsibilitycorporate social responsibilityThe handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards envir...budgetary principlesbudgetary principlesPrinciples of estimating and planning of forecasts for business activity, compile regular budget and reports.quality standardsquality standardsThe national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.energy conservationenergy conservationThe practice of reducing energy consumption and using fewer energy services. As a sustainable process, energy conservation is done by replacing used energy with alternative sources, using more efficie...accountingaccountingThe documentation and processing of data regarding financial activities.company policiescompany policiesThe set of rules that govern the activity of a company.communication principlescommunication principlesThe set of commonly shared principles in regards with communication such as active listening, establish rapport, adjusting the register, and respecting the intervention of others.create solutions to problemscreate solutions to problemsSolve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising informat...manage schedule of tasksmanage schedule of tasksMaintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.implement marketing strategiesimplement marketing strategiesImplement strategies which aim to promote a specific product or service, using the developed marketing strategies.lead a teamlead a teamLead, supervise and motivate a group of people, in order to meet the expected results within a given timeline and with the foreseen resources in mind.order suppliesorder suppliesCommand products from relevant suppliers to get convenient and profitable products to purchase.coordinate eventscoordinate eventsLead events by managing budget, logistics, event support, security, emergency plans and follow up.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...speak different languagesspeak different languagesMaster foreign languages to be able to communicate in one or more foreign languages.manage a small-to-medium businessmanage a small-to-medium businessManage the organisational, financial and day-to-day operation of a small-to-medium enterprise.develop organisational policiesdevelop organisational policiesDevelop and supervise the implementation of policies aimed at documenting and detailing the procedures for the operations of the organisation in the lights of its strategic planning.manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...maintain relationship with suppliersmaintain relationship with suppliersBuild a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.supervise the work of staff on different shiftssupervise the work of staff on different shiftsOversee the activities of the employees working in shifts in order to ensure continuous operations.assess employees' capability levelsassess employees' capability levelsEvaluate the capabilities of employees by creating criteria and systematic testing methods for measuring expertise of individuals within an organisation.supervise the management of an establishmentsupervise the management of an establishmentRun the management of an establishment and ensure that every need for an smooth running of the operations is looked after.keep task recordskeep task recordsOrganise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.manage health and safety standardsmanage health and safety standardsOversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.provide cost benefit analysis reportsprovide cost benefit analysis reportsPrepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment i...recruit employeesrecruit employeesHire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.ensure compliance with company regulationsensure compliance with company regulationsGuarantee that employees' activities follow company regulations, as implemented through client and corporate guidelines, directives, policies and programmes.create a financial plancreate a financial planDevelop a financial plan according to financial and client regulations, including an investor profile, financial advice, and negotiation and transaction plans.chair a meetingchair a meetingChairing a meeting for a group of people, in order to formulate plans and decisions that are carried out by the company.analyse transportation costsanalyse transportation costsIdentify and analyse transportation costs, service levels and availability of equipment. Make recommendations and take preventive/corrective measures.inform customers of activity changesinform customers of activity changesBrief customers about changes, delays or cancellations of planned activities.identify customer's needsidentify customer's needsUse appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.maintain professional recordsmaintain professional recordsProduce and maintain records of work performed.manage workflow processesmanage workflow processesDevelop, document and implement traffic and workflow processes across the company for different functions. Liaise with several departments and services such as account management and the creative dire...assemble health and safety resources in cultural venuesassemble health and safety resources in cultural venuesMake sure the first aid kit is available and fully equipped in cultural venues and facilities. Identify available resources and services applied to the cultural sector. Inform the artistic team of ava...plan shifts of employeesplan shifts of employeesPlans shifts of employees to ensure completion of all customer orders and satisfactory completion of the production plan.evaluate employeesevaluate employeesAnalyse employees' individual performances over a certain time span and communicate your conclusions to the employee in question or higher management. Evaluate achievements of staff members.maintain professional administrationmaintain professional administrationFile and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.fix meetingsfix meetingsFix and schedule professional appointments or meetings for clients or superiors.organise trainingorganise trainingMake the necessary preparations to conduct a training session. Provide equipment, supplies and exercise materials. Ensure the training runs smoothly.manage payrollmanage payrollManage and be responsible for employees receiving their wages, review salaries and benefit plans and advise management on payroll and other employment conditions.maximise sales revenuesmaximise sales revenuesIncrease possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.develop revenue generation strategiesdevelop revenue generation strategiesElaborate methodologies through which a company markets and sells a product or service to generate income.coordinate advertising campaignscoordinate advertising campaignsOrganise course of action to promote a product or service; oversee the production of TV advertisements, newspaper and magazine ads, suggest mail packs, email campaigns, websites, stands and other adve...produce sales reportsproduce sales reportsMaintain records of calls made and products sold over a given time frame, including data regarding sales volumes, number of new accounts contacted and the costs involved.supervise worksupervise workDirect and supervise the day-to-day activities of subordinate personnel.plan health and safety proceduresplan health and safety proceduresSet up procedures for maintaining and improving health and safety in the establishment or workplace.plan medium to long term objectivesplan medium to long term objectivesSchedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.perform project managementperform project managementManage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific g...analyse goal progressanalyse goal progressAnalyse the steps which have been taken in order to reach the organisation's goals in order to assess the progress which has been made, the feasibility of the goals, and to ensure the goals can be met...create safe working protocolscreate safe working protocolsCreate clear, accountable, safe working protocols according to recognised zoo guidelines.train employeestrain employeesLead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the perform...liaise with managersliaise with managersLiaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.follow company standardsfollow company standardsLead and manage according to the organisation's code of conduct.keep stock recordskeep stock recordsKeep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.
Related Occupations
Other occupations in the Hospitality, retail and other services managers category that share similar skill requirements.
AI Replacement Risk
36/ 100
Moderate Risk
Low riskHigh risk
Quick Facts
SectorTourism
ISCO GroupHospitality, retail and other services managers
Essential Skills14
Core Skills0