Knowledge
customer service
Processes and principles related to the customer, client, service user and to personal services; these may include procedures to evaluate customer's or service user's satisfaction.
Alternative Names
customer satisfactioncustomer carecustomer well beingcustomer servicingcustomer supportcustomer services
Essential for these occupations
customer service is listed as an essential skill for 32 occupation(s).
spa managermembership administratorcustomer service representativehospitality vocational teacherchemical application specialistfoster care support workerbed and breakfast operatorfinancial plannerchild welfare workercashiersales account managerbank tellerbeauty salon managerfront line medical receptionistfinancial markets back office administratorchild day care workerlaundry and dry cleaning managerlottery managermembership managerfamily support workerbeauty vocational teacherresidential childcare workertravel and tourism vocational teacherhousing support workerresidential home older adult care workereducation administratormental health support workergarage managerrescue centre managerresidential home young people care workerchiropractic assistantpost office counter clerk
Optional for these occupations
customer service is a useful but optional skill for 18 occupation(s).
green coffee buyercorporate trainerdoctors' surgery assistantquality services managermotorcycle instructorvessel steering instructoracademic support officerfood service vocational teacheroccupational driving instructorbusiness administration vocational teacherbus driving instructorswimming facility attendantmarketing consultantcall centre quality auditorsales support assistantmarket research analystemergency medical dispatcheroccupational railway instructor
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