Management & LeadershipAdministrative and commercial managersISCO 1212
human resources manager
Human resources managers plan, design and implement processes related to the human capital of companies. They develop programs for recruiting, interviewing, and selecting employees based on a previous assessment of the profile and skills required in the company. Moreover, they manage compensation and development programs for the company's employees comprising trainings, skill assessment and yearly evaluations, promotion, expat programs, and general assurance of the well-being of the employees in the workplace.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (32)
labour legislationlabour legislationLegislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.outplacementoutplacementThe services provided to employees by organisations and institutions to help them find new employment.personnel managementpersonnel managementThe methodologies and procedures involved in the hiring and development of employees in order to ensure value for the organisation, as well as personnel needs, benefits, conflict resolution and ensuri...employment lawemployment lawThe law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.labour lawlabour lawThe field of law that is concerned with the regulation of the relationship between employers, employees, trade unions, and the government.human resources department processeshuman resources department processesThe different processes, duties, jargon, role in an organisation, and other specificities of the human resources department within an organisation such as recruitment, pension systems, and personnel d...human resource managementhuman resource managementThe function in an organisation concerned with the recruitment of employees and the optimisation of employee performance.talent management strategiestalent management strategiesThe ways right talents are selected for a company and their growth paths are optimized in line with company objectives. They aim towards best recruiting and retaining talented employees, improving the...apply company policiesapply company policiesApply the principles and rules that govern the activities and processes of an organisation.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.manage human resourcesmanage human resourcesConduct employee recruitment, helping employees to develop their personal and organisational skills, knowledge, and competencies as well as providing feedback and performance appraisals. It includes m...organise staff assessmentorganise staff assessmentOrganising the overall assessment process of the staff.comply with legal regulationscomply with legal regulationsEnsure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.recruit employeesrecruit employeesHire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.recruit personnelrecruit personnelCarry out assessment and recruitment of personnel for the production.monitor company policymonitor company policyMonitor the company's policy and propose improvements to the company.develop staffdevelop staffLead employees to meet the organisations expectations for productivity, quality and goal accomplishment. Provide effective performance feedback through employee recognition and reward in conjunction w...evaluate trainingevaluate trainingAssess the realisation of the training's learning outcomes and goals, the quality of teaching, and give transparent feedback to the trainers and trainees.negotiate employment agreementsnegotiate employment agreementsFind agreements between employers and potential employees on salary, working conditions and non-statutory benefits.track key performance indicatorstrack key performance indicatorsIdentify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.manage payrollmanage payrollManage and be responsible for employees receiving their wages, review salaries and benefit plans and advise management on payroll and other employment conditions.shape corporate cultureshape corporate cultureObserve and define the elements in the corporate culture of a company in order to reinforce, integrate and shape further the codes, values, beliefs and behaviours aligned with the company's aims.coordinate operational activitiescoordinate operational activitiesSynchronise activities and responsibilities of the operational staff to ensure that the resources of an organisation are used most efficiently in pursuit of the specified objectives.identify necessary human resourcesidentify necessary human resourcesDetermine the number of employees needed for the realisation of a project and their allocation in the creation, production, communication or administration team.plan medium to long term objectivesplan medium to long term objectivesSchedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.negotiate with employment agenciesnegotiate with employment agenciesEstablish arrangements with employment agencies to organise recruiting activities. Maintain communication with these agencies in order to ensure efficient and productive recruitment with high potentia...build trustbuild trustExpress intentions and behaviour in a coherent and transparent manner, inviting reciprocity and establishing the grounds for a trusting and reliable connection between people and teams.develop corporate training programmesdevelop corporate training programmesDesign, create and review new corporate training programmes to meet the developmental demands of a certain organisation. Analyse the efficiency of these educational modules and apply changes to it if ...ensure gender equality in the workplaceensure gender equality in the workplaceDeliver a fair and transparent strategy focussed on maintaining equality with regard to matters of promotion, pay, training opportunities, flexible working and family support. Adopt gender equality ob...support employability of people with disabilitiessupport employability of people with disabilitiesEnsure employment opportunities for people with disabilities by making appropriate adjustments to accommodate within reason in line with national legislation and policies on accessibility. Ensure thei...develop employee retention programsdevelop employee retention programsPlan, develop, and implement programs aimed at keeping the satisfaction of the employees in the best levels. Consequently, assuring the loyalty of employees.identify with the company's goalsidentify with the company's goalsAct for the benefit of the company and for the achievement of its targets.
Optional (46)
government policy implementationgovernment policy implementationThe procedures related to the application of government policies at all levels of public administration.organisational policiesorganisational policiesThe policies to achieve set of goals and targets regarding the development and maintenance of an organisation.government social security programmesgovernment social security programmesThe different areas of social security provided by the government, the different rights which citizens have, which benefits are available, the rules which regulate social security and the different si...consultationconsultationThe theories, methods and concepts related to consultation and communication with clients.training subject expertisetraining subject expertiseThe topic, content and methods of the training, acquired by doing research and following training courses.corporate social responsibilitycorporate social responsibilityThe handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards envir...types of pensionstypes of pensionsThe types of monthly sums paid to someone in retirement, such as employment-based pensions, social and state pensions, disability pensions and private pensions.principles of insuranceprinciples of insuranceThe understanding of the principles of insurance, including third party liability, stock and facilities.advertising techniquesadvertising techniquesThe communication strategies intended to persuade or encourage an audience, and the different media which are used to achieve this goal.social security lawsocial security lawLegislation concerning the protection of individuals and the provision of aid and benefits, such as health insurance benefits, unemployment benefits, welfare programs and other government-provided soc...organisational structureorganisational structureFramework of the different departments within the organisation, as well its people, their roles and responsibilities.leadership principlesleadership principlesSet of traits and values which guide the actions of a leader with her/his employees and the company and provide direction throughout her/his career. These principles are also an important tool for sel...corporate lawcorporate lawThe legal rules that govern how corporate stakeholders (such as shareholders, employees, directors, consumers, etc) interact with one another, and the responsibilities corporations have to their stake...company policiescompany policiesThe set of rules that govern the activity of a company.types of insurancetypes of insuranceThe various types of risk or loss transfer policies that exist and their characteristics, such as health insurance, car insurance or life insurance.apply conflict managementapply conflict managementTake ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. Be fully aware of all Social Responsibility protocols and procedures, and be able...advise on risk managementadvise on risk managementProvide advice on risk management policies and prevention strategies and their implementation, being aware of different kinds of risks to a specific organisation.manage pension fundsmanage pension fundsManage the sums of money which individuals or organisations pay across a timespan of many years which will ensure they acquire many benefits in retirement. Ensure the amounts paid are correct and that...ensure information transparencyensure information transparencyEnsure that required or requested information is provided clearly and completely, in a manner which does not explicitly withhold information, to the public or requesting parties.evaluate performance of organisational collaboratorsevaluate performance of organisational collaboratorsEvaluate the performance and results of managers and employees considering their efficiency and effectivity at work. Consider personal and professional elements.gather feedback from employeesgather feedback from employeesCommunicate in an open and positive manner in order to assess levels of satisfaction with employees, their outlook on the work environment, and in order to identify problems and devise solutions.interview peopleinterview peopleInterview people in a range of different circumstances.manage corporate training programmesmanage corporate training programmesMonitor and regulate the coaching courses offered to organisations for developing the skills of their employees.identify policy breachidentify policy breachIdentify instances of non-compliance to set plans and policies in an organisation, and take the appropriate course of action by issuing penalties and outlining the changes which need to be made.set inclusion policiesset inclusion policiesDevelop and implement plans which aim to create an environment in an organisation which is positive and inclusive of minorities, such as ethnicities, gender identities, and religious minorities.discharge employeesdischarge employeesDismiss employees from their job.set organisational policiesset organisational policiesParticipate in setting organisational policies that cover issues such as participant eligibility, program requirements, and program benefits for the service users.monitor legislation developmentsmonitor legislation developmentsMonitor changes in rules, policies and legislation, and identify how they may influence the organisation, existing operations, or a specific case or situation.advise on conflict managementadvise on conflict managementAdvise private or public organisations on monitoring possible conflict risk and development, and on conflict resolution methods specific to the identified conflicts.coordinate educational programmescoordinate educational programmesPlan and coordinate educational and public outreach programs such as workshops, tours, lectures and classes.supervise staffsupervise staffOversee the selection, training, performance and motivation of staff.create a work atmosphere of continuous improvementcreate a work atmosphere of continuous improvementWork with management practices such as continuous improvement, preventive maintenance. Pay attention to problem solving and teamwork principles. Empower teams to identify opportunities and then drive ...provide advice on breaches of regulationprovide advice on breaches of regulationAdvise on preventive and corrective actions; correct any breaches of or non-compliance with legal regulations.manage sub-contract labourmanage sub-contract labourOversee work and the labourers hired to carry out part or all of the responsibilities of someone else's contract.adapt training to labour marketadapt training to labour marketIdentify developments in the labour market and recognise their relevance to the training of students.give constructive feedbackgive constructive feedbackProvide founded feedback through both criticism and praise in a respectful, clear, and consistent manner. Highlight achievements as well as mistakes and set up methods of formative assessment to evalu...develop professional networkdevelop professional networkReach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up ...apply technical communication skillsapply technical communication skillsExplain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.write inspection reportswrite inspection reportsWrite the results and conclusions of the inspection in a clear and intelligible way. Log the inspection's processes such as contact, outcome, and steps taken.teach corporate skillsteach corporate skillsTeach the skills necessary for operating in an organisation to the employees of an institution. Educate them on general or technical skills, ranging from computer skills to interpersonal skills.advise on organisational cultureadvise on organisational cultureAdvise organisations on their internal culture and work environment as experienced by employees, and the factors which may influence the behaviour of employees.negotiate settlementsnegotiate settlementsNegotiate with insurance companies and insurance claimants in order to facilitate agreement on a settlement which the insurance company has to provide for the claimant, such as covering repair costs f...monitor organisation climatemonitor organisation climateMonitor the work environment and the behaviour of employees in an organisation to assess how the organisation culture is perceived by the employees and identify the factors which influence behaviour a...advise on social security benefitsadvise on social security benefitsAdvise citizens on government-regulated benefits they are eligible for, such as unemployment benefits, family benefits, and other social security benefits.manage government policy implementationmanage government policy implementationManage the operations of the implementation of new government policies or changes in existing policies on a national or regional level as well as the staff involved in the implementation procedure.manage stress in the work placemanage stress in the work placeCope with sources of stress and cross-pressure in one's own professional life, such as occupational, managerial, institutional and personal stress, and help others do the same so as to promote the wel...
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AI Replacement Risk
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Quick Facts
SectorManagement & Leadership
ISCO GroupAdministrative and commercial managers
Essential Skills32
Core Skills0