What skills does a supermarket manager need?

A supermarket manager needs 29 essential skills including cold chain, sales activities, employment law, medicines for self-medication, train staff to reduce food waste. Core competencies include .

Will AI replace supermarket manager jobs?

The AI disruption score for supermarket manager is 52/100 (moderate risk). Some tasks may be automated but the role will evolve rather than disappear entirely.

TourismHospitality, retail and other services managersISCO 1420

supermarket manager

Supermarket managers are responsible for activities and staff in a supermarket.

European Skills Framework

Skills and knowledge areas required for this occupation based on European classification.

Essential (29)

cold chaincold chainThe temperature at which certain products are to be kept for consumption.sales activitiessales activitiesThe supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasin...employment lawemployment lawThe law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.medicines for self-medicationmedicines for self-medicationMedication which can be self-administered by individuals for psychological or physical problems. This type is sold in supermarkets and drugstores and does not require a doctors prescription. This medi...train staff to reduce food wastetrain staff to reduce food wasteEstablish new trainings and staff development provisions to support staff knowledge in food waste prevention and food recycling practices. Ensure that staff understands methods of and tools for food r...study sales levels of productsstudy sales levels of productsCollect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and ...manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...design indicators for food waste reductiondesign indicators for food waste reductionDetermine key performance indicators (KPI) for reducing food waste and managing in line with established standards. Oversee the evaluation of methods, equipment and costs for food waste prevention.maintain relationship with suppliersmaintain relationship with suppliersBuild a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.recruit employeesrecruit employeesHire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.oversee promotional sales pricesoversee promotional sales pricesEnsure that sale prices and promotions are passed through the register as they should.negotiate sales contractsnegotiate sales contractsCome to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.measure customer feedbackmeasure customer feedbackEvaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.enforce regulations of selling alcoholic beverages to minorsenforce regulations of selling alcoholic beverages to minorsEnsure compliance with governmental regulations concerning the selling of alcoholic beverages to minors.perform procurement processesperform procurement processesUndertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.maximise sales revenuesmaximise sales revenuesIncrease possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.adhere to organisational guidelinesadhere to organisational guidelinesAdhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.monitor proper product handlingmonitor proper product handlingSupervise the handling of products in the store and storage area and issue instructions.manage the store imagemanage the store imageEnsure the store's concept is properly advertised through different channels, and that the image is consistent with the product display and staff behaviour.set sales goalsset sales goalsSet sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.develop food waste reduction strategiesdevelop food waste reduction strategiesDevelop policies such as staff meal or food redistribution to reduce, reuse and recycle food waste where possible. This includes reviewing purchasing policies to identify areas for reducing food waste...control of expensescontrol of expensesMonitor and maintain effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and strives for efficiency and productivity.supervise merchandise displayssupervise merchandise displaysWork closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.monitor customer servicemonitor customer serviceEnsure all employees are providing excellent customer service in accordance to company policy.manage theft preventionmanage theft preventionApply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.enforce regulations of selling tobacco to minorsenforce regulations of selling tobacco to minorsEnsure compliance with governmental regulations concerning the prohibition of selling tobacco products to minors.perform market researchperform market researchGather, assess and represent data about target market and customers in order to facilitate strategic development and feasibility studies. Identify market trends.

Optional (16)

food waste monitoring systemsfood waste monitoring systemsThe characteristics, benefits and ways of using digital tools to collect, monitor and evaluate data on food waste in an organisation or hospitality establishment.cyber securitycyber securityThe methods and best practices that protect ICT systems, networks, computers, devices, services, processes and people against unauthorised access, modification and/or denial of service of assets.identify suppliersidentify suppliersDetermine potential suppliers for further negotiation. Take into consideration aspects such as product quality, sustainability, local sourcing, seasonality and coverage of the area. Evaluate the likel...implement marketing strategiesimplement marketing strategiesImplement strategies which aim to promote a specific product or service, using the developed marketing strategies.coach team on visual merchandisingcoach team on visual merchandisingCoach sales team on in-store visual merchandising; help employees to interpret guidelines; train employees in effective execution of visual concept.examine merchandiseexamine merchandiseControl items put up for sale are correctly priced and displayed and that they function as advertised.ensure compliance with warranty contractsensure compliance with warranty contractsImplement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.use internet to increase salesuse internet to increase salesPromote goods and services through the use of internet systems such as e-commerce, m-commerce and social media in order to increase sales.assess supplier risksassess supplier risksEvaluate supplier performance in order to assess if suppliers follow the agreed contracts, meet the standard requirements and provide the desired quality.manage inventorymanage inventoryControl product inventory in balance of availability and storage costs.produce sales reportsproduce sales reportsMaintain records of calls made and products sold over a given time frame, including data regarding sales volumes, number of new accounts contacted and the costs involved.implement sales strategiesimplement sales strategiesCarry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to.conduct research on food waste preventionconduct research on food waste preventionResearch and evaluate methods, equipment and costs for reducing and managing food waste. Monitor recorded measurement data and identify areas for improvement relating to food waste prevention.use resource-efficient technologies in hospitalityuse resource-efficient technologies in hospitalityImplement technological improvements in hospitality establishments, as connectionless food steamers, pre-rinse spray valves and low flow sink taps, which optimise the water and energy consumption in d...train employeestrain employeesLead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the perform...keep up with trendskeep up with trendsMonitor and follow new trends and developments in specific sectors.