TourismHospitality, retail and other services managersISCO 1420
furniture shop manager
Furniture shop managers assume responsibility for activities and staff in specialised shops.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (32)
sales activitiessales activitiesThe supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasin...employment lawemployment lawThe law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.furniture industryfurniture industryCompanies and activities involved in the design, manufacture, distribution and sale of functional and decorative objects of household equipment.materials for interior designmaterials for interior designVarieties and functionalities of interior materials and pieces of furniture, equipment and fixtures.study sales levels of productsstudy sales levels of productsCollect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and ...set up pricing strategiesset up pricing strategiesApply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.order suppliesorder suppliesCommand products from relevant suppliers to get convenient and profitable products to purchase.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...maintain relationship with suppliersmaintain relationship with suppliersBuild a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.use different communication channelsuse different communication channelsMake use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.recruit employeesrecruit employeesHire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.obtain relevant licensesobtain relevant licensesComply with specific legal regulations, e.g. install the necessary systems and provide the necessary documentation, in order to obtain the relevant license.place orders for household equipmentplace orders for household equipmentDepending on stock availability, order pieces of furniture and other household appliances and equipment.oversee promotional sales pricesoversee promotional sales pricesEnsure that sale prices and promotions are passed through the register as they should.ensure correct goods labellingensure correct goods labellingEnsure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous and others) regarding the product. Ensure that labels respects the legal requirements and ad...negotiate sales contractsnegotiate sales contractsCome to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.measure customer feedbackmeasure customer feedbackEvaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.sell household goodssell household goodsSell household devices and goods such as microwaves, blenders and kitchen supplies in accordance to the client's personal preferences and needs.perform procurement processesperform procurement processesUndertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.maximise sales revenuesmaximise sales revenuesIncrease possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.adhere to organisational guidelinesadhere to organisational guidelinesAdhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.evaluate spatial informationevaluate spatial informationManipulate, organise, and interpret spatial information to better determine the layout and placement of objects within the given space.coordinate orders from various supplierscoordinate orders from various suppliersHandle orders from various suppliers and ensure the best quality by performing an analysis of their sample products.set sales goalsset sales goalsSet sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.sell furnituresell furnitureSell pieces of furniture in accordance to the client's personal preferences and needs.apply health and safety standardsapply health and safety standardsAdhere to standards of hygiene and safety established by respective authorities.supervise merchandise displayssupervise merchandise displaysWork closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.monitor customer servicemonitor customer serviceEnsure all employees are providing excellent customer service in accordance to company policy.manage theft preventionmanage theft preventionApply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.negotiate buying conditionsnegotiate buying conditionsNegotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.
Optional (3)
handle delivery of furniture goodshandle delivery of furniture goodsHandle the delivery and assemble the furniture and other goods, according to customer's needs and preferences.advise customers on power requirements of productsadvise customers on power requirements of productsExplain to customers the power required for the appliance or product purchased.advise customers on purchasing furniture appliancesadvise customers on purchasing furniture appliancesExplain to customers the financing alternatives for buying furniture appliances.
Related Occupations
Other occupations in the Hospitality, retail and other services managers category that share similar skill requirements.
AI Replacement Risk
50/ 100
Moderate Risk
Low riskHigh risk
Quick Facts
SectorTourism
ISCO GroupHospitality, retail and other services managers
Essential Skills32
Core Skills0