RetailCustomer services clerksISCO 4212
casino cashier
Casino cashiers exchange tokens, coins or chips for money. They arrange pay-outs and obtain customers' signatures and identification. They audit and count money in a cash register, enforcing money laundering regulations.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (15)
operate cash registeroperate cash registerRegister and handle cash transactions by using point of sale register.communicate with customerscommunicate with customersRespond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.monitor casino financesmonitor casino financesMonitor and review the finances and betting accounts of a casino.handle customer complaintshandle customer complaintsAdminister complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.keep task recordskeep task recordsOrganise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.follow ethical code of conduct of gamblingfollow ethical code of conduct of gamblingFollow the rules and ethical code used in gambling, betting and lottery. Keep the entertainment of players in mind.prevent money laundering in gamblingprevent money laundering in gamblingTake steps to prevent the abuse of the casino for avoiding taxation or obscuring the origin of money.handle incidentshandle incidentsHandle incidents, such as accidents, emergencies or theft in a appropriate manner according to the organisation's policies and regulations.carry out inventory control accuracycarry out inventory control accuracyImplement control procedures and documentation related to inventory transactions.apply numeracy skillsapply numeracy skillsPractise reasoning and apply simple or complex numerical concepts and calculations.show good manners with playersshow good manners with playersBe polite and show good manners towards players, by-standers and other audience.exchange money for chipsexchange money for chipsExchange legal tender for gaming chips, tokens or ticket redemption.process paymentsprocess paymentsAccept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attent...focus on servicefocus on serviceLook for efficient ways to help people in an active way.handle cash flowhandle cash flowHandle the movement of money into or out of a business, project, or financial product. Take bets, pay out winnings and manage the cash flow.
Optional (8)
casino policiescasino policiesThe policies and requirements that govern the activities of a casino.legal standards in gamblinglegal standards in gamblingThe legal requirements, rules and limitations in gambling and betting activities.company policiescompany policiesThe set of rules that govern the activity of a company.communicate gambling rulescommunicate gambling rulesInform about the applicable rules and guidelines in force in the gambling industry such as betting ceilings.apply company policiesapply company policiesApply the principles and rules that govern the activities and processes of an organisation.monitor gaming roommonitor gaming roomPay close attention to the gaming room and notice details to make sure operations run smoothly and that security is ensured.monitor check-out pointmonitor check-out pointEnsure check-out points have adequate cash available and are staffed appropriately.report to gaming managerreport to gaming managerReport incidents such as giving signs to other players and laundering money to the gaming manager without necessarily disturbing the gaming process.
Related Occupations
Other occupations in the Customer services clerks category that share similar skill requirements.
AI Replacement Risk
74/ 100
High Risk
Low riskHigh risk