KnowledgeDigital

knowledge base

Q: Which occupations require knowledge base?

knowledge base is essential for customer service representative, client relations manager, technical communicator.

An online library that contains information about a product or service to help customers finding answers to their queries.

Alternative Names

IT knowledge base

Essential for these occupations

knowledge base is listed as an essential skill for 3 occupation(s).

customer service representative client relations manager technical communicator

Optional for these occupations

knowledge base is a useful but optional skill for 7 occupation(s).

call centre agent ICT help desk agent customer contact centre information clerk webmaster contact centre manager live chat operator information manager

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Quick Facts

TypeKnowledge

ClassificationESCO

DigitalYes

GreenNo

Essential for3 occupations

Optional for7 occupations

Total occupations10

Alt names1

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