Social ServicePersonal service workersISCO 5142
beauty salon attendant
Beauty salon attendants schedule clients' appointments, greet clients on the premises, give detailed information on the salon's services and treatments and gather clients' complaints. They clean the salon regularly and ensure all products are in stock and well deposited. Beauty salon attendants take payments from clients and may sell various beauty products.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (16)
cosmeticscosmeticsThe various types of substances used to enhance the appearance of the human body.quality standardsquality standardsThe national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.use laser therapy for skin conditionsuse laser therapy for skin conditionsApply laser treatments to remove undesirable body hairs, to lighten or eradicate pigmented lesions, or to remove tattoos.apply company policiesapply company policiesApply the principles and rules that govern the activities and processes of an organisation.ensure sanitationensure sanitationKeep workspaces and equipment free from dirt, infection, and disease by removing waste, trash and providing for appropriate cleaning.maintain personal hygiene standardsmaintain personal hygiene standardsPreserve impeccable personal hygiene standards and have a tidy appearance.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...greet guestsgreet guestsWelcome guests in a friendly manner in a certain place.handle customer complaintshandle customer complaintsAdminister complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.monitor stock levelmonitor stock levelEvaluate how much stock is used and determine what should be ordered.maintain work area cleanlinessmaintain work area cleanlinessKeep the working area and equipment clean and orderly.clean toilet facilitiesclean toilet facilitiesClean the toilets and wipe the sinks, mirrors and cubicle furniture according to the required standards, providing special attention to details.maintain customer servicemaintain customer serviceKeep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requ...clean building floorsclean building floorsClean the floors and stairways of buildings by sweeping, vacuuming, and mopping them, according to hygienic and organisational standards.restock toilet facilities' suppliesrestock toilet facilities' suppliesMake sure that toilet supplies such as soap and toilet paper are always available for customer use.process paymentsprocess paymentsAccept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attent...
Optional (16)
assist guest departureassist guest departureAid guests during their departure, receive feedback on satisfaction and invite guests to come back once more.manage schedule of tasksmanage schedule of tasksMaintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.implement marketing strategiesimplement marketing strategiesImplement strategies which aim to promote a specific product or service, using the developed marketing strategies.order suppliesorder suppliesCommand products from relevant suppliers to get convenient and profitable products to purchase.offer free samples of cosmeticsoffer free samples of cosmeticsDistribute to the public samples of various cosmetic products you are promoting so that prospective clients can test them and then buy them.allocate locker spaceallocate locker spaceProvide clients with locker rooms and locker keys to secure their belongings in the facility, keeping track of the available space left.collect items for laundry servicecollect items for laundry serviceCollect the dirty pieces of clothing or other linen within the facility and send them to the laundry service.advise customers on usage of cosmeticsadvise customers on usage of cosmeticsProvide advice to customers on how to apply various cosmetic products such as lotions, powders, nail polish or creams.sell cosmeticssell cosmeticsSell a variety of cosmetic products such as lotions, soaps, lip sticks, hair removers, perfumes, tooth pastes, face masks, nail polisher and deodorants.maintain professional administrationmaintain professional administrationFile and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.recommend cosmetics to customersrecommend cosmetics to customersRecommend and provide advice on cosmetic products based on the customer's personal preferences and needs and on the different product types and brands available.manage cleaning activitiesmanage cleaning activitiesOversee cleaning activities undertaken by employees.manage emergency evacuation plansmanage emergency evacuation plansMonitor quick and safe emergency evacuation plans.communicate by telephonecommunicate by telephoneLiaise via telephone by making and answering calls in a timely, professional and polite manner.issue sales invoicesissue sales invoicesPrepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and...keep stock recordskeep stock recordsKeep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.
Related Occupations
Other occupations in the Personal service workers category that share similar skill requirements.
AI Replacement Risk
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