Social ServicePersonal service workersISCO 5142
tanning consultant
Tanning consultants assist clients with their tanning needs. They offer advice on purchases and treatments in solariums and tanning salons.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (8)
customer servicecustomer serviceProcesses and principles related to the customer, client, service user and to personal services; these may include procedures to evaluate customer's or service user's satisfaction.apply company policiesapply company policiesApply the principles and rules that govern the activities and processes of an organisation.ensure sanitationensure sanitationKeep workspaces and equipment free from dirt, infection, and disease by removing waste, trash and providing for appropriate cleaning.maintain personal hygiene standardsmaintain personal hygiene standardsPreserve impeccable personal hygiene standards and have a tidy appearance.maintain equipmentmaintain equipmentRegularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.advise on tanning treatmentsadvise on tanning treatmentsOffer advice to customers on products such as lotions, tanning techniques and protectice eyewear.identify customer's needsidentify customer's needsUse appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.maintain customer servicemaintain customer serviceKeep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requ...
Optional (19)
cosmetics ingredientscosmetics ingredientsA variety of sources cosmetics are composed of ranging from crushed insects to rust.tanning processtanning processOperations performed from beamhouse to tanning processes and from post-tanning to finishing processes.cosmeticscosmeticsThe various types of substances used to enhance the appearance of the human body.skin typesskin typesThe different skin types, such as dry, normal, oily, and sensitive.manage schedule of tasksmanage schedule of tasksMaintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.order suppliesorder suppliesCommand products from relevant suppliers to get convenient and profitable products to purchase.handle customer complaintshandle customer complaintsAdminister complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.offer free samples of cosmeticsoffer free samples of cosmeticsDistribute to the public samples of various cosmetic products you are promoting so that prospective clients can test them and then buy them.offer cosmetic beauty adviceoffer cosmetic beauty adviceProvide customers with advice and beauty tips for creating a new look.monitor stock levelmonitor stock levelEvaluate how much stock is used and determine what should be ordered.manage tanning operationsmanage tanning operationsPlan the required tanning operations to produce leather. This includes selecting the most suitable type of tanning for each leather good according to final leather market destination.sell cosmeticssell cosmeticsSell a variety of cosmetic products such as lotions, soaps, lip sticks, hair removers, perfumes, tooth pastes, face masks, nail polisher and deodorants.recommend cosmetics to customersrecommend cosmetics to customersRecommend and provide advice on cosmetic products based on the customer's personal preferences and needs and on the different product types and brands available.manage cleaning activitiesmanage cleaning activitiesOversee cleaning activities undertaken by employees.administer spray tansadminister spray tansSpray clients with tanning airbrushes or airguns. Take care to blend in the sprayed areas and offer tips and recommendations for long-lasting tans.process paymentsprocess paymentsAccept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attent...determine skin typedetermine skin typeDetermine what type of skin a person has in order to use the right make-up for that particular skin type.issue sales invoicesissue sales invoicesPrepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and...manage indoor tanning sessionsmanage indoor tanning sessionsDetermine the customer's skin type, advise on the type of sunbed, adjust the tanning time and inform on the health risk and safety measures.
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