What skills does a sales engineer need?

A sales engineer needs 23 essential skills including consumer protection, purchase vehicle parts, calculate costs of repair operations, implement marketing strategies, maintain vehicle records. Core competencies include .

Will AI replace sales engineer jobs?

The AI disruption score for sales engineer is 60/100 (high risk). Some tasks may be automated but the role will evolve rather than disappear entirely.

Financial ServicesBusiness and administration professionalsISCO 2433

sales engineer

Sales engineers provide technical customisation of products based on customers requests and needs (mainly heavy duty), such as building equipment. They take care of business to business contact and assume responsibility for complex repairs and maintenance process.

European Skills Framework

Skills and knowledge areas required for this occupation based on European classification.

Essential (23)

consumer protectionconsumer protectionThe current legislation applicable in relation to the rights of consumers in the marketplace.purchase vehicle partspurchase vehicle partsOrder specific parts required for maintenance and repair of a wide variety of vehicles.calculate costs of repair operationscalculate costs of repair operationsCalculate material and labour costs of repair operations. Understand appropriate computer programmes.implement marketing strategiesimplement marketing strategiesImplement strategies which aim to promote a specific product or service, using the developed marketing strategies.maintain vehicle recordsmaintain vehicle recordsMaintain vehicle records by accurately recording service operations and repairs.check finished vehicles for quality controlcheck finished vehicles for quality controlPerform quality control on finished vehicles; make sure that quality standards have been achieved.prospect new customersprospect new customersInitiate activities in order to attract new and interesting customers. Ask for recommendations and references, find places where potential customers can be located.ensure compliance with warranty contractsensure compliance with warranty contractsImplement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.negotiate sales contractsnegotiate sales contractsCome to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.manage vehicle services' financial resourcesmanage vehicle services' financial resourcesControl the costs concerning the salaries of employees, the equipment needed for repair and maintenance, insurance, stock, purchasing new components, etc.coordinate automotive repair and maintenance servicecoordinate automotive repair and maintenance serviceCoordinate the repair and maintenance services for automobiles and pursue the maximum usage of automotive repair equipment.provide customer information related to repairsprovide customer information related to repairsInform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.implement sales strategiesimplement sales strategiesCarry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to.keep up-to-date on manufacturer's policieskeep up-to-date on manufacturer's policiesStay up-to-date on manufacturer warranty and policy procedures; communicate with factory representatives.issue sales quotations for repairs or maintenanceissue sales quotations for repairs or maintenanceIssue sales quotes, allowing potential customers to see which costs would be involved for the work or services they would like to have done.achieve sales targetsachieve sales targetsReach set sales goals, measured in revenue or sold units. Reach the target within a specific timeframe, prioritise sold products and services accordingly and plan in advance.maintain customer recordsmaintain customer recordsKeep and store structured data and records about customers in accordance with customer data protection and privacy regulations.build business relationshipsbuild business relationshipsEstablish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the orga...apply health and safety standardsapply health and safety standardsAdhere to standards of hygiene and safety established by respective authorities.provide customer follow-up servicesprovide customer follow-up servicesRegister, follow-up, solve and respond to customer requests, complaints and after-sales services.apply territory planningapply territory planningPlan the most cost-effective coverage of a sales territory with the available sales resources. Take into account prospect numbers, density, and buying patterns.advise customers on motor vehiclesadvise customers on motor vehiclesProvide customer advice on motor vehicles, and possible options and accessories; communicate clearly and politely.maintain parts inventorymaintain parts inventoryMaintain stock levels in accordance with organisation procedures and policies; estimate upcoming supply needs.

Optional (18)

car controlscar controlsThe functioning of specific car equipment such as how to operate and handle the clutch, throttle, lighting, instrumentation, transmission and the brakes.e-procuremente-procurementThe functioning and methods used to manage electronic purchases.types of vehiclestypes of vehiclesField of information which distinguishes rental agency classification systems, containing types and classes of vehicles and their functioning and components.capital goods industrycapital goods industryThe industry focused on the capital goods sector composed by machinery manufacturing companies that play a key role in producing and distributing capital goods such as electrical, defense or construct...teamwork principlesteamwork principlesThe cooperation between people characterised by a unified commitment to achieving a given goal, participating equally, maintaining open communication, facilitating effective usage of ideas etc.supply chain principlessupply chain principlesCharacteristics, operations and resources involved in moving a product or service from supplier to the customer.electrical wiring planselectrical wiring plansPictorial representation of an electrical circuit. It shows the components of the circuit as simplified shapes, and the power and signal connections between the devices. It gives information about the...parts pricingparts pricingThe prices of vehicle parts on the market from various suppliers and their trends.drive vehiclesdrive vehiclesBe able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.organise storage facilitiesorganise storage facilitiesOrder the contents of a storage area to improve efficiency with respect to the inflow and outflow of the stored items.carry out repair of vehiclescarry out repair of vehiclesProvide repair for vehicles and routine level checks, such as engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters, repair engine failures; repair mechanical and...use communication techniquesuse communication techniquesApply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.perform road testing of vehiclesperform road testing of vehiclesPerform road tests with vehicles; ensure that all functions are working safely and correctly; test vehicle in extreme weather and road conditions.maximise sales revenuesmaximise sales revenuesIncrease possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.purchase automotive equipmentpurchase automotive equipmentPurchase automotive equipment such as spare parts, supplies and materials; maintain and repair vehicles.apply technical communication skillsapply technical communication skillsExplain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.think proactivelythink proactivelyTake initiatives to come up with improvements.interpret electrical diagramsinterpret electrical diagramsRead and comprehend blueprints and electrical diagrams; understand technical instructions and engineering manuals for assembling electrical equipment; understand electricity theory and electronic comp...