Manufacturing & ProductionProduction and specialised services managersISCO 1324
intermodal logistics manager
Intermodal logistics managers manage and oversee commercial and operational aspects of intermodal logistics for an organisation.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (22)
intermodalismintermodalismThe fundamental principles of intermodalism, its role in changing customer requirements and its effect in terms of competitiveness of supply chains in a global marketplace.intermodal optionsintermodal optionsThe current and future intermodal options and alternatives such as the piggybacking system, the road-rail system, fishy back system, birdyback systems, low body systems or the push-pull cargo sprinter...freight transport methodsfreight transport methodsThe different modalities of freight transport such as air, sea, or intermodal freight transport, including the details and procedures specific to them.supply chain managementsupply chain managementThe flow of goods in the supply chain, movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption.guarantee customer satisfactionguarantee customer satisfactionHandle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.develop communication networks with shipping sitesdevelop communication networks with shipping sitesEstablish relationships with shipping sites to facilitate the delivery of goods.communicate with customerscommunicate with customersRespond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.exercise stewardshipexercise stewardshipExercise stewardship to ensure the efficient and responsible planning and management of resources.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...implement transport strategyimplement transport strategyAnticipate company requirements and goals in terms of transport strategy; use this as a base to take actions to implement the strategy.manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...track shipmentstrack shipmentsTrack and trace all shipment movements on a daily basis by utilising information from tracking systems and proactively notifying customers about the location of their shipments.promote the use of sustainable transportpromote the use of sustainable transportPromote the use of sustainable transport to reduce the carbon footprint and noise and increase safety and efficiency of transport systems. Determine performance regarding the use of sustainable transp...recruit employeesrecruit employeesHire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.track shipping sitestrack shipping sitesTrack the different shipping sites where packages arrive in order to maintain an efficient distribution system and on-time tracking systems for customers.negotiate logistics servicesnegotiate logistics servicesReach an agreement on the planning and control of the movement of goods, and all related logistical supporting activities without losing sight of one's own or others' goals.manage company transport strategymanage company transport strategyManage the transport strategies of a company; communicate with members of management team; ensure strategies accord with company goals.negotiate prices for transport of cargonegotiate prices for transport of cargoNegotiate prices for cargo transport. Pursue maximum efficiency in logistics and transportation. Calculate efficient routes for freight transport.manage contractsmanage contractsNegotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, ...analyse shipping ratesanalyse shipping ratesAccess information about shipping rates and compare the information across providers. Use this information to prepare bids for clients.provide customer follow-upprovide customer follow-upProvide customers with cordial, prompt communication to accept orders, notify them in the event of shipment issues, and provide quick resolutions.plan transport operationsplan transport operationsPlan mobility and transport for different departments, in order to obtain the best possible movement of equipment and materials. Negotiate the best possible delivery rates; compare different bids and ...
Optional (8)
international businessinternational businessThe processes related to production or distribution of goods and services across borders.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.perform ICT troubleshootingperform ICT troubleshootingIdentify problems with servers, desktops, printers, networks, and remote access, and perform actions which solve the problems.develop strategy to solve problemsdevelop strategy to solve problemsDevelop specific goals and plans to prioritise, organise, and accomplish work.have computer literacyhave computer literacyUtilise computers, IT equipment and modern day technology in an efficient way.tolerate stresstolerate stressMaintain a temperate mental state and effective performance under pressure or adverse circumstances.perform services in a flexible mannerperform services in a flexible mannerAdapt service approach when circumstances change.use microsoft officeuse microsoft officeUse the standard programs contained in Microsoft Office. Create a document and do basic formatting, insert page breaks, create headers or footers, and insert graphics, create automatically generated t...
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Quick Facts
ISCO GroupProduction and specialised services managers
Essential Skills22
Core Skills0