What skills does a ICT documentation manager need?

A ICT documentation manager needs 18 essential skills including industrial software, ICT project management, business processes, legal requirements of ICT products, content development processes. Core competencies include .

Will AI replace ICT documentation manager jobs?

The AI disruption score for ICT documentation manager is 75/100 (very high risk). Some tasks may be automated but the role will evolve rather than disappear entirely.

Manufacturing & ProductionProduction and specialised services managersISCO 1330

ICT documentation manager

ICT documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals. They schedule, control and direct the resources, people, funding and facilities of the documentation department (including establishing budgets and timelines, risk analysis and quality management). They also develop documentation standards, structuring methods and media concepts to effectively communicate product concepts and usage.

European Skills Framework

Skills and knowledge areas required for this occupation based on European classification.

Essential (18)

industrial softwareindustrial softwareThe selection of software that aids in estimating, managing and scheduling industrial processes such as design, work flow and production improvement.ICT project managementICT project managementThe methodologies for the planning, implementation, review and follow-up of ICT projects, such as the development, integration, modification and sales of ICT products and services, as well as projects...business processesbusiness processesProcesses which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.legal requirements of ICT productslegal requirements of ICT productsThe international regulations related to the development and use of ICT products.content development processescontent development processesThe specialised techniques used to design, write, compile, edit and organise digital content, such as text, graphics and videos for publishing purposes.develop information standardsdevelop information standardsDevelop norms or requirements that establish uniform technical criteria, methods, processes and practices in the information management based on professional experience.ensure compliance with legal requirementsensure compliance with legal requirementsGuarantee compliance with established and applicable standards and legal requirements such as specifications, policies, standards or law for the goal that organisations aspire to achieve in their effo...disseminate internal communicationsdisseminate internal communicationsDisseminate internal communications using the different communication channels that a company has at its disposal.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.define technology strategydefine technology strategyCreate an overall plan of objectives, practices, principles and tactics related to the use of technologies within an organisation and describe the means to reach the objectives, taking into account an...manage human resourcesmanage human resourcesConduct employee recruitment, helping employees to develop their personal and organisational skills, knowledge, and competencies as well as providing feedback and performance appraisals. It includes m...manage content metadatamanage content metadataApply content management methods and procedures to define and use metadata concepts, such as the data of creation, in order to describe, organise and archive content such as documents, video and audio...manage content development projectsmanage content development projectsPlan and implement the creation, delivery and management of digital or printed content, develop a system that describes the entire editorial content development and publishing process and use ICT tool...provide guidelines for content developmentprovide guidelines for content developmentDevelop standards and structures for content development such as formats, styles, layout, structures, content types, terminology, XML and DITA. Implement them in document type definitions and apply th...identify legal requirementsidentify legal requirementsConduct research for applicable legal and normative procedures and standards, analyse and derive legal requirements that apply to the organisation, its policies and products.apply organisational techniquesapply organisational techniquesEmploy a set of organisational techniques and procedures which facilitate the achievement of the set goals set such as detailed planning of personnel's schedules. Use these resources efficiently and s...perform resource planningperform resource planningEstimate the expected input in terms of time, human and financial resources necessary to achieve the project objectives.manage information sourcesmanage information sourcesIdentify relevant internal and external information sources and providers. Organise the information workflow and define information deliverables.

Optional (18)

systems development life-cyclesystems development life-cycleThe sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.crowdsourcing strategycrowdsourcing strategyThe high level planning for managing and optimising business processes, ideas or content by gathering contributions from a big community of people, including on-line groups.outsourcing strategyoutsourcing strategyThe high level planning for managing and optimising external services of providers to execute business processes.ICT help platformsICT help platformsThe platforms for delivering help systems for operating systems.usability engineeringusability engineeringThe methods of assessing usability and deriving structured recommendations from the results of an usability test with respect to user needs and behaviours in order to achieve efficient and elegant use...quality assurance methodologiesquality assurance methodologiesQuality assurance principles, standard requirements, and the set of processes and activities used for measuring, controlling and ensuring the quality of products and processes.document managementdocument managementThe methodology of tracking, managing and storing documents in a systematic and organised manner as well as keeping a record of the versions created and modified by specific users (history tracking).insourcing strategyinsourcing strategyThe high level planning for managing and optimising business processes internally, usually in order to maintain control of critical aspects of work.supplier managementsupplier managementThe methods and techniques to ensure that external services and configuration items, which are necessary for the service delivery, are available as requested and as agreed at the service level.set quality assurance objectivesset quality assurance objectivesDefine quality assurance targets and procedures and see to their maintenance and continued improvement by reviewing targets, protocols, supplies, processes, equipment and technologies for quality stan...apply change managementapply change managementManage development within an organisation by anticipating changes and making managerial decisions to ensure that the members involved are as less disturbed as possible.maintain relationship with suppliersmaintain relationship with suppliersBuild a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.plan digital marketingplan digital marketingDevelop digital marketing strategies for both leisure and business purposes, create websites and deal with mobile technology and social networking.monitor technology trendsmonitor technology trendsSurvey and investigate recent trends and developments in technology. Observe and anticipate their evolution, according to current or future market and business conditions.track key performance indicatorstrack key performance indicatorsIdentify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.manage localisationmanage localisationModify content or a product for the transference from one locale to another through the use of content translation or localisation service providers.develop media strategydevelop media strategyCreate the strategy on the type of content to be delivered to the target groups and which media to be used, taking into account the characteristics of the target audience and the media that will be us...identify ICT user needsidentify ICT user needsDetermine the needs and requirements of ICT users of a specific system by applying analytical methods, such as target group analysis.