Public Administration & LegalOther clerical support workersISCO 4415
file clerk
File clerks are in charge of maintaining records of a company and managing forms and information. They organise and retrieve documents when necessary and ensure an efficient working system.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (12)
information confidentialityinformation confidentialityThe mechanisms and regulations which allow for selective access control and guarantee that only authorised parties (people, processes, systems and devices) have access to data, the way to comply with ...digitizationdigitizationThe process of transforming an object from its analogical form to a digital format. It creates a digital representation of the object without making in-kind changes to it.respect data protection principlesrespect data protection principlesEnsure that access to personal or institutional data conforms to the legal and ethical framework governing such access.ensure information transparencyensure information transparencyEnsure that required or requested information is provided clearly and completely, in a manner which does not explicitly withhold information, to the public or requesting parties.file documentsfile documentsCreate a filing system. Write a document catalogue. Label documents etc.organise business documentsorganise business documentsPut together documents coming from the photocopier, the mail, or the daily operations of businesses.keep task recordskeep task recordsOrganise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.use office systemsuse office systemsMake appropriate and timely use of office systems used in business facilities depending on the aim, whether for the collection of messages, client information storage, or agenda scheduling. It include...fill out formsfill out formsFill out forms of a different nature with accurate information, legible calligraphy, and within a timely manner.perform clerical dutiesperform clerical dutiesPerform administrative tasks such as filing, typing up reports and maintaining mail correspondence.ensure proper document managementensure proper document managementGuarantee that the tracking and recording standards and rules for document management are followed, such as ensuring that changes are identified, that documents remain readable and that obsoleted docu...facilitate access to informationfacilitate access to informationPrepare documents for archiving; ensure that the information can easily be accessed at all times.
Optional (14)
health records managementhealth records managementThe procedures and importance of record keeping in a healthcare system such as hospitals or clinics, the information systems used to keep and process records and how to achieve maximum accuracy of rec...document sharing proceduresdocument sharing proceduresThe internal procedures concerning the circulation of documents in large organisations.liaise with typistsliaise with typistsGive instructions to typists about the addressees, the appropriate format, the number of copies required, etc. for them to type the final documents.maintain records of maintenance interventionsmaintain records of maintenance interventionsKeep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.digitise documentsdigitise documentsLoad analog documents by converting them into a digital format, using specialised hardware and software.use software for data preservationuse software for data preservationUtilise specialised applications and software to collect and preserve digital information.maintain service record bookmaintain service record bookMaintain service record book, in which data related to the on-board time, activities, signatures of skippers, and other details are recorded.develop classification systemsdevelop classification systemsOrganise archive or business records; develop classification systems to facilitate access to all information.keep records of customer interactionkeep records of customer interactionRecording details of inquiries, comments and complaints received from customers, as well as actions to be taken.manage digital documentsmanage digital documentsManage various data formats and files by naming, publishing, transforming and sharing files and documents and transforming file formats.keep promotions recordskeep promotions recordsKeep records on sales information and distribution of materials. File reports on customer reactions to their employers' products and promotions; present these reports to their managers.keep records on saleskeep records on salesKeep records of the activities of the sales of products and services, tracking which products and services were sold when and maintaining customer records, in order to facilitate improvements in the s...maintain museum recordsmaintain museum recordsKeep museum records current and in conformity with museum standards.keep stock recordskeep stock recordsKeep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.
Related Occupations
Other occupations in the Other clerical support workers category that share similar skill requirements.
AI Replacement Risk
75/ 100
Very High Risk
Low riskHigh risk
Quick Facts
ISCO GroupOther clerical support workers
Essential Skills12
Core Skills0