Security & DefenceProtective services workersISCO 5419
civil enforcement officer
Civil enforcement officers patrol the streets to enforce parking restrictions, ensure a free flow of traffic is maintained, ensure the safety of pedestrians, and ensure traffic and parking laws are complied with. They aid with the combating of crime and crime reduction by providing assistance during incidents and providing patrol services.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (14)
law enforcementlaw enforcementThe different organisations involved in law enforcement, as well as the laws and regulations in law enforcement procedures.road traffic lawsroad traffic lawsThe rule governing the circulation of vehicles, such as national traffic codes and the rules of the road.parking regulationsparking regulationsThe up-to-date regulations and enforcement procedures in parking activities.local geographylocal geographyThe range of physical and geographical properties and descriptions of a local area, by street names and not only.assist emergency servicesassist emergency servicesAssist and cooperate with the police and emergency services when needed.comply with legal regulationscomply with legal regulationsEnsure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.use different communication channelsuse different communication channelsMake use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.regulate trafficregulate trafficRegulate the flow of traffic by using assigned hand signals, assisting travellers on the road, and aiding people to cross the street.escort pedestrians across streetsescort pedestrians across streetsHelp pedestrians who have difficulties crossing streets across the street, stopping traffic if necessary.interpret traffic signalsinterpret traffic signalsObserve lights on the road, road conditions, nearby traffic, and prescribed speed limits to ensure safety. Interpret traffic signals and act accordingly.monitor traffic flowmonitor traffic flowMonitor the traffic that passes by a certain point, like for instance a pedestrian crossing. Monitor the amount of vehicles, the speed at which they go by and the interval between the passing by of tw...patrol areaspatrol areasPatrol a designated area, watch out for and respond to suspicious and dangerous situations, and communicating with emergency response organisations.issue finesissue finesRecognise a violation in legislation, and issue the appropriate fine to the offender compliant with regulations and ensuring the person is aware of the specific violation they performed.ensure law applicationensure law applicationEnsure the laws are followed, and where they are broken, that the correct measures are taken to ensure compliance to the law and law enforcement.
Optional (32)
traffic signstraffic signsThe signals and road signs used in traffic, their meaning and what to do or not to do when you come across them.legal use-of-forcelegal use-of-forceThe characteristics of the use-of-force, which is a legal doctrine employed by police and army forces, to regulate acts of violence during interventions. Use-of-force is ought to balance security need...first responsefirst responseThe procedures of pre-hospital care for medical emergencies, such as first aid, resuscitation techniques, legal and ethical issues, patient assessment, trauma emergencies.apply first responseapply first responseRespond to medical or trauma emergencies and care for the patient in a manner compliant with health and safety regulations, assessing the legal and ethical issues of the situation, and provide proper ...provide first aidprovide first aidAdminister cardiopulmonary resuscitation or first aid in order to provide help to a sick or injured person until they receive more complete medical treatment.perform risk analysisperform risk analysisIdentify and assess factors that may jeopardise the success of a project or threaten the organisation's functioning. Implement procedures to avoid or minimise their impact.write signalling reportswrite signalling reportsWrite accurate communications and reports about signalling operations and safety procedures. Perform record keeping and event recording.undertake inspectionsundertake inspectionsUndertake safety inspections in areas of concern to identify and report potential hazards or security breaches; take measures to maximise safety standards.use signalling equipmentuse signalling equipmentUtilise signalling equipment, like traffic signs or signalling lights, to regulate traffic or transport.record license plates of violatorsrecord license plates of violatorsWrite down license numbers of vehicles of drivers who disregard traffic lights who violate traffic laws in any way. Report the infractions to the appropriate authorities.provide testimony in court hearingsprovide testimony in court hearingsProvide testimony in court hearings regarding a variety of social matters and other events.ensure public safety and securityensure public safety and securityImplement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property.react calmly in stressful situationsreact calmly in stressful situationsReact quickly, calmly, and safely to unexpected situations; provide a solution that solves the problem or diminishes its impact.work in shiftswork in shiftsWork in rotating shifts, where the goal is to keep a service or production line running around the clock and each day of the week.ensure compliance with types of weaponsensure compliance with types of weaponsComply with legal requirements when using different kinds of firearms and other types of weapons and their matching ammunition.stay alertstay alertStay focused and alert at all times; react quickly in the case of unexpected events. Concentrate and do not get distracted performing a task over a long period of time.manage major incidentsmanage major incidentsTake immediate action to respond to major incidents that affect the safety and security of individuals in private or public places such as road accidents.educate public on road safetyeducate public on road safetyDevelop and execute educational and promotional plans to educate the public on road safety in order to raise awareness and tackle issues such as the proper attitude to adopt as a pedestrian, cyclist o...respond to enquiriesrespond to enquiriesRespond to enquiries and requests for information from other organisations and members of the public.write work-related reportswrite work-related reportsCompose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligib...apply knowledge of human behaviourapply knowledge of human behaviourPractice principles related to group behaviour, trends in society, and influence of societal dynamics.check official documentscheck official documentsCheck an individuals' official documentation, such as driver's licenses and identification, to ensure compliance with legal regulations, and to identify and assess individuals.identify security threatsidentify security threatsIdentify security threats during investigations, inspections, or patrols, and perform the necessary actions to minimise or neutralise the threat.report children unsafe behaviourreport children unsafe behaviourReport unsafe behaviour of children to parents, supervisors or school officials, depending on the location or situation.stop speeding vehiclesstop speeding vehiclesStop people who drive to fast or ignore traffic signs to make them aware of traffic laws.instruct publicinstruct publicGive instructions to the public during situations where they behave in a manner which is not compliant with laws and regulations, or to guide them during abnormal situations.tolerate stresstolerate stressMaintain a temperate mental state and effective performance under pressure or adverse circumstances.execute working instructionsexecute working instructionsUnderstand, interpret and properly apply work instructions regarding different tasks in the workplace.inform drivers of detour routesinform drivers of detour routesGive directions to drivers to use detour routes through construction sites or roads that are blocked due to emergency situations or events.liaise with managersliaise with managersLiaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.deal with aggressive behaviourdeal with aggressive behaviourRespond promptly to adverse behaviour in a professional manner by taking appropriate and legal action to prevent further aggressiveness, such as verbal warning, lawful removal from the premises or app...practice vigilancepractice vigilancePractice vigilance during patrol or other surveillance activities in order to ensure safety and security, to look out for suspicious behaviour or other alarming changes in patterns or activities, and ...
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