Social ServicePersonal service workersISCO 5152
domestic butler
Domestic butlers serve at official meals, monitor meal preparations and table setting and manage the household staff. They may also offer personal assistance in booking travel arrangements and restaurants, valeting and clothing care.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (17)
coach employeescoach employeesMaintain and improve employees' performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited em...maintain personal hygiene standardsmaintain personal hygiene standardsPreserve impeccable personal hygiene standards and have a tidy appearance.oversee guest laundry serviceoversee guest laundry serviceEnsure that guest laundry is collected, cleaned and returned to a high standard and in a timely fashion.give instructions to staffgive instructions to staffGive instructions to subordinates by employing various communication techniques. Adjust communication style to the target audience in order to convey instructions as intended.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...greet guestsgreet guestsWelcome guests in a friendly manner in a certain place.organise wine cellarorganise wine cellarSystematise the wine cellar to ensure an appropriate amount and variation of wine and carry-out efficient and effective stock rotation.manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...serve food in table serviceserve food in table serviceProvide food at the table whilst maintaining high level of customer service and food safety standards.serve winesserve winesProvide wine using proper techniques in front of the customers. Open the bottle correctly, decant the wine if needed, serve and keep the wine in the proper temperature and container.perform cleaning dutiesperform cleaning dutiesPerform cleaning duties such as waste removal, vacuuming, emptying bins, and general cleaning of the working area. Cleaning activities should follow health and safety regulations if required.plan shifts of employeesplan shifts of employeesPlans shifts of employees to ensure completion of all customer orders and satisfactory completion of the production plan.arrange tablesarrange tablesOrganise and dress tables to accommodate special events.serve beveragesserve beveragesProvide a variety of alcoholic and non-alcoholic beverages such as soft drinks, mineral waters, wine and bottled beer over a counter or using a tray.manage maintenance operationsmanage maintenance operationsOversee maintenance activities, making sure that staff is following procedures and ensuring routine and periodic refurbishment and maintenance activities.communicate by telephonecommunicate by telephoneLiaise via telephone by making and answering calls in a timely, professional and polite manner.check dining room cleanlinesscheck dining room cleanlinessControl dining areas including their floor and wall surfaces, tables and serving stations and ensure appropriate cleanliness.
Optional (18)
dietary regimesdietary regimesThe field of food habits and dietary regimes, including those inspired by religious beliefs.feed petsfeed petsMake sure that pets are given appropriate food and water on time.remove dustremove dustRemove dust from furniture, blinds and windowsills using specialised dust cloths or hand-cleaning items.use food preparation techniquesuse food preparation techniquesApply food preparation techniques including the selecting, washing, cooling, peeling, marinating, preparing of dressings and cutting of ingredients.buy groceriesbuy groceriesPurchase ingredients, products and tools that are necessary for daily housekeeping activities.provide dog walking servicesprovide dog walking servicesProvide dog-walking services, including activities such as agreement of services with the customer, selection and use of handling equipment, interaction with the dog, and safe and responsible dog walk...clean roomsclean roomsClean rooms by cleaning glasswork and windows, polishing furniture, vacuuming carpets, scrubing hard floors, and removing garbage.use gardening equipmentuse gardening equipmentUse gardening equipment such as clippers, sprayers, mowers, chainsaws, complying to health and safety regulations.supervise food qualitysupervise food qualityOversee the quality and safety of food served to visitors and customers according to food standards.arrange special eventsarrange special eventsOrganise the necessary preparations for catering at special events such as conferences, large parties or banquets.assist clients with special needsassist clients with special needsAid clients with special needs following relevant guidelines and special standards. Recognise their needs and accurately respond to them if needed.wash vehicleswash vehiclesWash and dry vehicle and ensure that paint is kept intact by waxing and polishing vehicle using the appropriate tools.monitor work for special eventsmonitor work for special eventsOversee activities during special events taking into account specific objectives, schedule, timetable, agenda, cultural limitations, account rules and legislation.handle delivered packageshandle delivered packagesAdminister delivered packages and ensure that they reach their destination on time.use cooking techniquesuse cooking techniquesApply cooking techniques including grilling, frying, boiling, braising, poaching, baking or roasting.handle guest luggagehandle guest luggageManage, pack, unpack and store guest luggage on request.supervise childrensupervise childrenKeep the children under supervision for a certain period of time, ensuring their safety at all times.make reservationsmake reservationsBook restaurants, hotels or flights.
Related Occupations
Other occupations in the Personal service workers category that share similar skill requirements.
AI Replacement Risk
33/ 100
Low Risk
Low riskHigh risk