Engineering ServicesElectrical and electronic trades workersISCO 7422
telecommunications technician
Telecommunications technicians install, test, maintain and troubleshoot telecommunications systems. They repair or replace defective devices and equipment and maintain a safe working environment and a complete inventory of supplies. They also provide user or customer assistance.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (25)
procurement of ICT network equipmentprocurement of ICT network equipmentThe products available from network equipment providers and methods for selecting and procuring the equipment.telecommunication trunkingtelecommunication trunkingThe method of providing network access to many clients while keeping smaller number of connection components by grouping and sharing connection circuits and frequencies.ICT communications protocolsICT communications protocolsThe system of rules which allow the exchange of information between computers or other devices via computer networks.direct inward dialingdirect inward dialingThe telecommunication service that provides a company with a series of telephone numbers for internal use, such as individual telephone numbers for each employee or every workstation, so that a compan...concepts of telecommunicationsconcepts of telecommunicationsThe telecommunication principles, theories, models, equipment and processes such as transfer rate, bandwidth, signal-to-noise ratio, bit error ratio and C/N ratio, as well as the effect of the qualiti...communicate with customerscommunicate with customersRespond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.solder electronicssolder electronicsOperate and use soldering tools and soldering iron, which supply high temperatures to melt the solder and to join electronic components.seal wiresseal wiresFasten and insulate electric or communications wires or cables.splice cablesplice cableJoin and weave electric and communications cable and trunk lines together.operate digging construction equipmentoperate digging construction equipmentOperate and use construction equipment, such as digger derricks, backhoes, track hoes, front-end loaders, trenchers, or cable ploughs.upgrade firmwareupgrade firmwareUpdate basic or integrated software included in devices, network components and embedded systems.operate aerial work platformsoperate aerial work platformsTend mechanical devices that allow momentary access to high, usually inaccessible areas. Ensure your own safety and the safety of surrounding people.use communication equipmentuse communication equipmentSet up, test and operate different types of communication equipment such as transmission equipment, digital network equipment, or telecommunications equipment.operate private branch exchangeoperate private branch exchangeHandle Private Branch Exchange (PBX), a telecommunication system within an organisation that switches calls between users on local lines. At the same time the system allows all users to share external...install electronic communication equipmentinstall electronic communication equipmentSet up and deploy digital and analogue electronic communications. Understand electronic diagrams and equipment specifications.operate signal generatoroperate signal generatorUse electronic devices or software tone generators that produce digital or analog repeating or non-repeating electronic signals in order to design, test and repair electronic and acoustic equipment.log transmitter readingslog transmitter readingsLog transmitter observations such as calibrations of remote control equipment, equipment performance measurements, antenna field strength measurements, and other readings.operate call distribution systemoperate call distribution systemApply assigning methods (mostly used in call centres) to provide clients with the best possible service by connecting them with the most suitable agent.install cable TV servicesinstall cable TV servicesEnsure that home or offices are properly wired to receive cable TV.operate electronic measuring instrumentsoperate electronic measuring instrumentsTend a wide variety of devices for measuring electronic characteristics of system components, such as optical power meter, fibre power meter, digital power meter and multimeter.repair wiringrepair wiringFind faults in wires or cables by using specialised equipment and repair these faults depending on type of wiring.estimate duration of workestimate duration of workProduce accurate calculations on time necessary to fulfil future technical tasks based on past and present information and observations or plan the estimated duration of individual tasks in a given pr...use session border controlleruse session border controllerManage calls during a given voice over Internet Protocol (VoIP) session and ensure security and quality of service by operating a session border controller (SBC).install signal repeatersinstall signal repeatersSet up and configure devices which enhance strength of signal of a communication channel to enable proper reception and reproduction in further places.install low voltage wiringinstall low voltage wiringPlan, deploy, troubleshoot and test low voltage wiring.
Optional (18)
CiscoCiscoThe products available from the network equipment provider Cisco and methods for selecting and procuring the equipment.telecom regulationstelecom regulationsCode of rules to protect telecommunication consumers, ensuring high standards of communication services such as equivalent and affordable access, connectivity, transparency of contracts or security ag...create solutions to problemscreate solutions to problemsSolve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising informat...implement ICT security policiesimplement ICT security policiesImplement statements, assertions or rules that specify the appropriate use and protection of the ICT assets and systems from an organisation. These ICT security policies cover topics such as data clas...use a complex communication systemuse a complex communication systemInstall and operate complex communication systems.use computer telephony integrationuse computer telephony integrationUtilise technology that allows interaction between telephone and computer in order to enable call services directly within a desktop environment.execute analytical mathematical calculationsexecute analytical mathematical calculationsApply mathematical methods and make use of calculation technologies in order to perform analyses and devise solutions to specific problems.assess telecommunication infrastructure issuesassess telecommunication infrastructure issuesEvaluate problems in telecommunication infrastructure by using specialised methods, applications and tools to find weaknesses and stress points in a network and elements of the infrastructure regardin...use different communication channelsuse different communication channelsMake use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.design failover solutionsdesign failover solutionsCreate and manage a system of backup or standby solution which is automatically triggered and becomes active in case the main system or application fails.use access control softwareuse access control softwareUtilise software to define the roles and manage user authentication, privileges and access rights to ICT systems, data and services.perform ICT troubleshootingperform ICT troubleshootingIdentify problems with servers, desktops, printers, networks, and remote access, and perform actions which solve the problems.implement a virtual private networkimplement a virtual private networkCreate an encrypted connection between private networks, such as different local networks of a company, over the internet to ensure that only authorized users can access it and that the data cannot be...maintain internet protocol configurationmaintain internet protocol configurationApply Internet Protocol Configuration (ipconfig) to gather data on Transmission Control Protocol/Internet Protocol (TCP/IP) configuration values in order to identify devices and their IP addresses.implement anti-virus softwareimplement anti-virus softwareDownload, install and update software to prevent, detect and remove malicious software, such as computer viruses.ensure proper document managementensure proper document managementGuarantee that the tracking and recording standards and rules for document management are followed, such as ensuring that changes are identified, that documents remain readable and that obsoleted docu...monitor communication channels' performancemonitor communication channels' performanceSearch for possible faults. Perform visual checks. Analyse system indicators and use diagnostic devices.implement a firewallimplement a firewallDownload, install and update a network security system designed to prevent unauthorized access to a private network.
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AI Replacement Risk
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