What skills does a management assistant need?

A management assistant needs 18 essential skills including company policies, perform business research, use spreadsheets software, disseminate internal communications, coordinate events. Core competencies include .

Will AI replace management assistant jobs?

The AI disruption score for management assistant is 63/100 (high risk). Some tasks may be automated but the role will evolve rather than disappear entirely.

AccountancyBusiness and administration associate professionalsISCO 3343

management assistant

Management assistants perform varied types of jobs, usually under general supervision. They carry out administrative tasks and support managers to ensure the entire department functions smoothly.

European Skills Framework

Skills and knowledge areas required for this occupation based on European classification.

Essential (18)

company policiescompany policiesThe set of rules that govern the activity of a company.perform business researchperform business researchSearch and collect information relevant for the development of businesses in different fields ranging from legal, accounting, finance, up to commercial matters.use spreadsheets softwareuse spreadsheets softwareUse software tools to create and edit tabular data to carry out mathematical calculations, organise data and information, create diagrams based on data and to retrieve them.disseminate internal communicationsdisseminate internal communicationsDisseminate internal communications using the different communication channels that a company has at its disposal.coordinate eventscoordinate eventsLead events by managing budget, logistics, event support, security, emergency plans and follow up.maintain internal communication systemsmaintain internal communication systemsMaintain an effective internal communication system among employees and department managers.use different communication channelsuse different communication channelsMake use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.process commissioned instructionsprocess commissioned instructionsProcess instructions, usually oral ones, provided by managers and directives on actions required to be made. Take note, inquire, and take action on the commissioned requests.support managerssupport managersProvide support and solutions to managers and directors in regards with their business needs and requests for the running of a business or the daily operations of a business unit.use office systemsuse office systemsMake appropriate and timely use of office systems used in business facilities depending on the aim, whether for the collection of messages, client information storage, or agenda scheduling. It include...disseminate messages to peopledisseminate messages to peopleReceive, process, and pass messages to people coming from phone calls, faxes, postal, and emails.fix meetingsfix meetingsFix and schedule professional appointments or meetings for clients or superiors.write work-related reportswrite work-related reportsCompose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligib...perform clerical dutiesperform clerical dutiesPerform administrative tasks such as filing, typing up reports and maintaining mail correspondence.liaise with board membersliaise with board membersReport to the management, boards of directors and committees of an organisation.build business relationshipsbuild business relationshipsEstablish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the orga...draft corporate emailsdraft corporate emailsPrepare, compile, and write mails with the adequate information and an appropriate language to make internal or external communications.liaise with managersliaise with managersLiaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.

Optional (23)

accounting department processesaccounting department processesThe different processes, duties, jargon, role in an organisation, and other specificities of the accounting department within an organisation such as bookkeeping, invoices, recording, and taxing.financial department processesfinancial department processesThe different processes, duties, jargon, role in an organisation, and other specificities of the financial department within an organisation. Understanding of financial statements, investments, disclo...operations department processesoperations department processesThe different processes, duties, jargon, role in an organisation, and other specificities of the operations and manufacturing department within an organisation such as purchasing, supply chain process...public relationspublic relationsThe practice of managing all aspects of the image and perception of a company or individual among stakeholders and the society at large.marketing department processesmarketing department processesThe different processes, duties, jargon, role in an organisation, and other specificities of the marketing department within an organisation such as market research, marketing strategies, and advertis...management department processesmanagement department processesThe different processes, duties, jargon, role in an organisation, and other specificities of the management and strategy department within an organisation such as strategic processes and general manag...personnel managementpersonnel managementThe methodologies and procedures involved in the hiring and development of employees in order to ensure value for the organisation, as well as personnel needs, benefits, conflict resolution and ensuri...sales department processessales department processesThe different processes, duties, jargon, role in an organisation, and other specificities of the sales department within an organisation.legal department processeslegal department processesThe different processes, duties, jargon, role in an organisation, and other specificities of the legal department within an organisation such as patents, legal cases, and legal compliance.human resources department processeshuman resources department processesThe different processes, duties, jargon, role in an organisation, and other specificities of the human resources department within an organisation such as recruitment, pension systems, and personnel d...maintain statutory booksmaintain statutory booksMaintain updated the statutory books of the company with the relevant information of the directors and secretaries, the directors interests, and the register of shareholders.speak different languagesspeak different languagesMaster foreign languages to be able to communicate in one or more foreign languages.apply statistical analysis techniquesapply statistical analysis techniquesUse models (descriptive or inferential statistics) and techniques (data mining or machine learning) for statistical analysis and ICT tools to analyse data, uncover correlations and forecast trends.write meeting reportswrite meeting reportsWrite complete reports based on minutes taken during a meeting in order to communicate the important points which were discussed, and the decisions which were made, to the appropriate people.use free typing techniquesuse free typing techniquesKnow, use and write documents, texts and content in general without looking at the keyboard. Use techniques to write documents in such fashion.assist visitorsassist visitorsAid visitors by responding to their questions, giving satisfactory explanations, suggestions and recommendations.draft press releasesdraft press releasesCollect information and write press releases adjusting the register to the target audience and ensuring that the message is well conveyed.manage personnel agendamanage personnel agendaSchedule and confirm appointments for the personnel of the office, mostly managers and directive employees, with external parties.track key performance indicatorstrack key performance indicatorsIdentify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.perform cost accounting activitiesperform cost accounting activitiesExecute the cost related activities and operations within the accounting activities such as standard cost development, average pricing analysis, margin and cost ratio analysis, inventory control, and ...maintain register of shareholdersmaintain register of shareholdersKeep a register of shareholders and monitoring changes in share ownership of the company.revise drafts made by managersrevise drafts made by managersRevise drafts made by managers in order to check completeness, accuracy, and formatting.translate language conceptstranslate language conceptsTranslate one language into another language. Match words and expressions with their corresponding brothers in other languages, while making sure that the message and nuances of the original text are ...