Infocomm TechnologyInformation and communications technology professionalsISCO 2511
ICT research consultant
ICT research consultants perform targeted ICT research and provide a final report to the client. They also use ICT tools to design questionnaires for surveys, analyse the results, write reports, present the results and make recommendations based on the research findings.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (46)
digital data processingdigital data processingIdentify, locate, retrieve, store, organise and analyse digital information, judging its relevance and purpose.innovation processesinnovation processesThe techniques, models, methods and strategies which contribute to the promotion of steps towards innovation.scientific research methodologyscientific research methodologyThe theoretical methodology used in scientific research involving doing background research, constructing an hypothesis, testing it, analysing data and concluding the results.draft scientific or academic papers and technical documentationdraft scientific or academic papers and technical documentationDraft and edit scientific, academic or technical texts on different subjects.create prototype of user experience solutionscreate prototype of user experience solutionsDesign and prepare mock-ups, prototypes and flows in order to test User Experience (UX) solutions or to collect feedback from users, customers, partners or stakeholders.manage research datamanage research dataProduce and analyse scientific data originating from qualitative and quantitative research methods. Store and maintain the data in research databases. Support the re-use of scientific data and be fami...conduct literature researchconduct literature researchConduct a comprehensive and systematic research of information and publications on a specific literature topic. Present a comparative evaluative literature summary.interact professionally in research and professional environmentsinteract professionally in research and professional environmentsShow consideration to others as well as collegiality. Listen, give and receive feedback and respond perceptively to others, also involving staff supervision and leadership in a professional setting.disseminate results to the scientific communitydisseminate results to the scientific communityPublicly disclose scientific results by any appropriate means, including conferences, workshops, colloquia and scientific publications.operate open source softwareoperate open source softwareOperate Open Source software, knowing the main Open Source models, licensing schemes, and the coding practices commonly adopted in the production of Open Source software.speak different languagesspeak different languagesMaster foreign languages to be able to communicate in one or more foreign languages.execute analytical mathematical calculationsexecute analytical mathematical calculationsApply mathematical methods and make use of calculation technologies in order to perform analyses and devise solutions to specific problems.apply statistical analysis techniquesapply statistical analysis techniquesUse models (descriptive or inferential statistics) and techniques (data mining or machine learning) for statistical analysis and ICT tools to analyse data, uncover correlations and forecast trends.provide user documentationprovide user documentationDevelop and organise the distribution of structured documents to assist people using a particular product or system, such as written or visual information about an application system and how to use it...evaluate research activitiesevaluate research activitiesReview proposals, progress, impact and outcomes of peer researchers, including through open peer review.demonstrate disciplinary expertisedemonstrate disciplinary expertiseDemonstrate deep knowledge and complex understanding of a specific research area, including responsible research, research ethics and scientific integrity principles, privacy and GDPR requirements, re...conduct scholarly researchconduct scholarly researchPlan scholarly research by formulating the research question and conducting empirical or literature research in order to investigate the truth of the research question.increase the impact of science on policy and societyincrease the impact of science on policy and societyInfluence evidence-informed policy and decision making by providing scientific input to and maintaining professional relationships with policymakers and other stakeholders.manage findable accessible interoperable and reusable datamanage findable accessible interoperable and reusable dataProduce, describe, store, preserve and (re) use scientific data based on FAIR (Findable, Accessible, Interoperable, and Reusable) principles, making data as open as possible, and as closed as necessar...perform scientific researchperform scientific researchGain, correct or improve knowledge about phenomena by using scientific methods and techniques, based on empirical or measurable observations.apply for research fundingapply for research fundingIdentify key relevant funding sources and prepare research grant application in order to obtain funds and grants. Write research proposals.use methodologies for user-centered designuse methodologies for user-centered designUse design methodologies in which the needs, wishes and limitations of end users of a product, service or process are given extensive attention at each stage of the design process.develop software prototypedevelop software prototypeCreate a first incomplete or preliminary version of a piece of software application to simulate some specific aspects of the final product.conduct quantitative researchconduct quantitative researchExecute a systematic empirical investigation of observable phenomena via statistical, mathematical or computational techniques.innovate in ICTinnovate in ICTCreate and describe new original research and innovation ideas within the field of information and communication technologies, compare to the emerging technologies and trends and plan the development ...apply research ethics and scientific integrity principles in research activitiesapply research ethics and scientific integrity principles in research activitiesApply fundamental ethical principles and legislation to scientific research, including issues of research integrity. Perform, review, or report research avoiding misconducts such as fabrication, falsi...promote open innovation in researchpromote open innovation in researchApply techniques, models, methods and strategies which contribute to the promotion of steps towards innovation through collaboration with people and organizations outside the organisation.conduct research interviewconduct research interviewUse professional researching and interviewing methods and techniques to gather relevant data, facts or information, to gain new insights and to fully comprehend the message of the interviewee.consult with business clientsconsult with business clientsCommunicate with clients of a business or business project in order to introduce new ideas, obtain feedback, and find solutions to problems.publish academic researchpublish academic researchConduct academic research, in universities and research institutions, or on a personal account, publish it in books or academic journals with the aim of contributing to a field of expertise and achiev...promote the transfer of knowledgepromote the transfer of knowledgeDeploy broad awareness of processes of knowledge valorisation aimed to maximise the two–way flow of technology, intellectual property, expertise and capability between the research base and industry o...think abstractlythink abstractlyDemonstrate the ability to use concepts in order to make and understand generalisations, and relate or connect them to other items, events, or experiences.execute ICT user research activitiesexecute ICT user research activitiesPerform research tasks such as recruitment of participants, scheduling of tasks, collecting of empirical data, data analysis and production of materials in order to assess the interaction of users wit...mentor individualsmentor individualsMentor individuals by providing emotional support, sharing experiences and giving advice to the individual to help them in their personal development, as well as adapting the support to the specific n...apply reverse engineeringapply reverse engineeringUse techniques to extract information or disassemble an ICT component, software or system in order to analyse, correct and reassemble or reproduce it.interact with users to gather requirementsinteract with users to gather requirementsCommunicate with users to identify their requirements and collect them. Define all relevant user requirements and document them in an understandable and logical way for further analysis and specificat...manage personal professional developmentmanage personal professional developmentTake responsibility for lifelong learning and continuous professional development. Engage in learning to support and update professional competence. Identify priority areas for professional developmen...write scientific publicationswrite scientific publicationsPresent the hypothesis, findings, and conclusions of your scientific research in your field of expertise in a professional publication.develop professional network with researchers and scientistsdevelop professional network with researchers and scientistsDevelop alliances, contacts or partnerships, and exchange information with others. Foster integrated and open collaborations where different stakeholders co-create shared value research and innovation...integrate gender dimension in researchintegrate gender dimension in researchTake into account in the whole research process the biological characteristics and the evolving social and cultural features of women and men (gender).perform project managementperform project managementManage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific g...manage open publicationsmanage open publicationsBe familiar with Open Publication strategies, with the use of information technology to support research, and with the development and management of CRIS (current research information systems) and ins...synthesise informationsynthesise informationCritically read, interpret, and summarise new and complex information from diverse sources.conduct research across disciplinesconduct research across disciplinesWork and use research findings and data across disciplinary and/or functional boundaries.plan research processplan research processOutline the research methodologies and schedule in order to ensure that the research can be thoroughly and efficiently executed and that the objectives can be met in a timely manner.communicate with a non-scientific audiencecommunicate with a non-scientific audienceCommunicate about scientific findings to a non-scientific audience, including the general public. Tailor the communication of scientific concepts, debates, findings to the audience, using a variety of...
Optional (21)
web analyticsweb analyticsThe characteristics, tools and techniques for measurement, collection, analysis and reporting of web data to get information on the users' behaviour and to improve the performance of a website.XQueryXQueryThe computer language XQuery is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the international standards organis...emergent technologiesemergent technologiesThe recent trends, developments and innovations in modern technologies such as biotechnology, artificial intelligence and robotics.SPARQLSPARQLThe computer language SPARQL is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the international standards organis...information extractioninformation extractionThe techniques and methods used for eliciting and extracting information from unstructured or semi-structured digital documents and sources.information categorisationinformation categorisationThe process of classifying the information into categories and showing relationships between the data for some clearly defined purposes.resource description framework query languageresource description framework query languageThe query languages such as SPARQL which are used to retrieve and manipulate data stored in Resource Description Framework format (RDF).LDAPLDAPThe computer language LDAP is a query language for retrieval of information from a database and of documents containing the needed information.LINQLINQThe computer language LINQ is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Microsoft.ICT system user requirementsICT system user requirementsThe process intended to match user and organisation's needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and speci...ICT marketICT marketThe processes, stakeholders and the dynamics of the chain of goods and services in the ICT market sector.N1QLN1QLThe computer language N1QL is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Couchbase.create solutions to problemscreate solutions to problemsSolve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising informat...optimise choice of ICT solutionoptimise choice of ICT solutionSelect the appropriate solutions in the field of ICT while taking into account potential risks, benefits and overall impact.perform data miningperform data miningExplore large datasets to reveal patterns using statistics, database systems or artificial intelligence and present the information in a comprehensible way.teach in academic or vocational contextsteach in academic or vocational contextsInstruct students in the theory and practice of academic or vocational subjects, transferring the content of own and others' research activities.apply blended learningapply blended learningBe familiar with blended learning tools by combining traditional face-to-face and online learning, using digital tools, online technologies, and e-learning methods.provide written contentprovide written contentCommunicate information in written form via digital or print media according to the needs of the target group. Structure the content according to specifications and standards. Apply grammar and spelli...report analysis resultsreport analysis resultsProduce research documents or give presentations to report the results of a conducted research and analysis project, indicating the analysis procedures and methods which led to the results, as well as...monitor ICT researchmonitor ICT researchSurvey and investigate recent trends and developments in ICT research. Observe and anticipate mastery evolution.provide multimedia contentprovide multimedia contentDevelop multimedia materials such as screen shots, graphics, slide shows, animations and videos to be used as content integrated in a broader informational context.
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