TourismCleaners and helpersISCO 9129
drapery and carpet cleaner
Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the use of brushes or mechanical equipment.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (17)
types of stainingtypes of stainingThe different kinds of stains on fabrics such as invisible, perspirative, and oxidation stains. The nature of the stain, the type of fabric (absorbed, built up and compound staining) and the colour fa...cleaning techniquescleaning techniquesVarious techniques and tools used to clean different types of surfaces to achieve a certain degree of cleanliness such as sweeping, vacuuming, degreasing and wet cleaning.types of brushestypes of brushesTools with bristles used for a wide variety of purposes such as cleaning, painting, putting on make up and grooming hair. Materials used for bristles include animal hair, synthetic fibers and plastic....types of carpettypes of carpetDifferent types of carpet based on materials, production method, backing, fitting techniques, cost, durability, aesthetics and other criteria.guarantee customer satisfactionguarantee customer satisfactionHandle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.maintain personal hygiene standards when cleaningmaintain personal hygiene standards when cleaningMake sure to keep yourself clean and tidy and wear protective equipment when performing cleaning activities, as required by the health and safety procedures of the task or the organisation.use solventsuse solventsClean products or surfaces by using solvents to dissolve or extract other unnecessary substances.operate floor cleaning equipmentoperate floor cleaning equipmentSet up, maintain and operate roto, extractor and walk behind scrubbers and other floor care equipment to clean carpets and scrub hard floors.remove dustremove dustRemove dust from furniture, blinds and windowsills using specialised dust cloths or hand-cleaning items.groom carpetsgroom carpetsInspect the rug and use a groom to set the nap in the direction in which the knots are tied. Use detergents and non-chlorine bleaches to regroom, clean and brighten the fringes of the carpet, treating...vacuum surfacesvacuum surfacesUse a vacuum cleaner to remove dust and small particles from floors, drapes, carpets or furniture.eliminate stainseliminate stainsUse stain removal equipment to remove stains without damaging the fabric. Carry out garment and stain detection to identify the specific staining type such as wet or dry side staining in a safe and ap...maintain customer servicemaintain customer serviceKeep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requ...maintain cleaning equipmentmaintain cleaning equipmentClean and preserve the equipment and material used for cleaning purposes in a proper state.operate carpet centrifugal machineoperate carpet centrifugal machineSet up and operate a machine which unwinds, spins and dries the rug, extracting the majority of the water out of it. Hang it up to dry afterwards.maintain a safe, hygienic and secure working environmentmaintain a safe, hygienic and secure working environmentPreserve health, hygiene, safety and security in the workplace in accordance with relevant regulations.rinse cloth articlesrinse cloth articlesFlush out detergents, soil and odors from cloth materials and articles using a water hose.
Optional (19)
properties of textile materialsproperties of textile materialsThe characteristics and properties of different textile and fabric materials. These include strength, flexibility, elasticity, softness, durability, heat insulation, low weight, water absorbency/repel...maintain inventory of cleaning suppliesmaintain inventory of cleaning suppliesFollow the stock of cleaning materials, order new material when the stock is empty and follow their usage to maintain a constant supply.sell servicessell servicesEncourage sales by identifying the customer’s buying needs and by promoting benefits and features of the organisation’s services. Respond to and resolve customer objections and agree to mutually benef...sort wastesort wasteManually or automatically sort waste by separating it into its different elements.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...clean household linensclean household linensWash linens such as sheets, towels and table cloths with water and soap or detergent. Clean linens by hand or by the use of a washing machine.sell productssell productsEncourage sales by identifying the customer’s buying needs and by promoting benefits and features of the organisation’s products. Respond to and resolve customer objections and agree to mutually benef...follow up orders for customersfollow up orders for customersFollow-up/tracking of an order and notifying the customer when the goods have arrived.iron textilesiron textilesPressing and ironing in order to shape or flatten textiles giving them their final finishing appearance. Iron by hand or with steam pressers.trim excess materialtrim excess materialTrim surplus material of fabric such as fiberglass mats, cloth, plastics or rubber.clean upholstered furnitureclean upholstered furnitureUse appropriate cleaning techniques and materials to clean upholstered furniture depending on the type of fabric used in its fabrication: cotton, synthetic, microfibre or leather.carry out pressure washing activitiescarry out pressure washing activitiesUse high pressure equipment in order to clean areas, surfaces and materials.clean surfacesclean surfacesDisinfect surfaces in accordance with sanitary standards.clean equipmentclean equipmentPerform cleaning routines after equipment use.work with chemicalswork with chemicalsHandle chemicals and select specific ones for certain processes. Be aware of the reactions which arise from combining them.set up machine controlsset up machine controlsSet up or adjust machine controls to regulate conditions such as material flow, temperature, or pressure.apply prespottingapply prespottingRemove stains in dry-cleaning by using the pre-spotting technique. Use a spotting board, which vacuums the garment attached to the spotting board through air suctions. Use a spotting gun to apply stea...inspect dry cleaning materialsinspect dry cleaning materialsCheck which items are suitable or unsuitable for dry-cleaning by interpreting care labels and decide which dry cleaning processes may be required.operate tunnel finisher machineoperate tunnel finisher machineHandle wide or narrow body tunnel finishers which remove wrinkles from garments. Insert the material in a steam chamber, making the fabric moldable.
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