Infocomm TechnologyInformation and communications techniciansISCO 3511
data centre operator
Data centre operators maintain computer operations within the data centre. They manage daily activities within the centre to solve problems, maintain the system availability, and evaluate the system's performance.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (12)
resource description framework query languageresource description framework query languageThe query languages such as SPARQL which are used to retrieve and manipulate data stored in Resource Description Framework format (RDF).database management systemsdatabase management systemsThe tools for creating, updating and managing databases, such as Oracle, MySQL and Microsoft SQL Server.migrate existing datamigrate existing dataApply migration and conversion methods for existing data, in order to transfer or convert data between formats, storage or computer systems.administer ICT systemadminister ICT systemHandle components of ICT system by maintaining configuration, managing users, monitoring resource use, performing backups and installing hardware or software to comply with the set requirements.keep up with the latest information systems solutionskeep up with the latest information systems solutionsGather the latest information on existing information systems solutions which integrate software and hardware, as well as network components.manage databasemanage databaseApply database design schemes and models, define data dependencies, use query languages and database management systems (DBMS) to develop and manage databases.analyse ICT systemanalyse ICT systemAnalyse the functioning and performance of information systems in order to define their goals, architecture and services and set procedures and operations to meet end users requirements.monitor system performancemonitor system performanceMeasure system reliability and performance before, during and after component integration and during system operation and maintenance. Select and use performance monitoring tools and techniques, such ...balance database resourcesbalance database resourcesStabilise the workload and resources of a database, by controlling the demand of transactions, allocating disk spaces and ensuring reliability of the servers in order to optimise cost and risk ratio.maintain database performancemaintain database performanceCalculate values for database parameters. Implement new releases and execute regular maintenance tasks such as establishing backup strategies and eliminating index fragmentation.maintain database securitymaintain database securityMaster a wide variety of information security controls in order to pursue maximal database protection.maintain ICT servermaintain ICT serverDiagnose and eliminate hardware faults via repair or replacement. Take preventive measures, review performance, update software, review accessibility.
Optional (34)
DB2DB2The computer program IBM DB2 is a tool for creating, updating and managing databases, developed by the software company IBM.Microsoft AccessMicrosoft AccessThe computer program Access is a tool for creating, updating and managing databases, developed by the software company Microsoft.XQueryXQueryThe computer language XQuery is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the international standards organis...OpenEdge DatabaseOpenEdge DatabaseThe computer program OpenEdge Database is a tool for creating, updating and managing databases, developed by the software company Progress Software Corporation.ObjectStoreObjectStoreThe computer program ObjectStore is a tool for creating, updating and managing databases, developed by the software company Object Design, Incorporated.MySQLMySQLThe computer program MySQL is a tool for creating, updating and managing databases, currently developed by the software company Oracle.SPARQLSPARQLThe computer language SPARQL is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the international standards organis...IBM InformixIBM InformixThe computer program IBM Informix is a tool for creating, updating and managing databases, developed by the software company IBM.World Wide Web Consortium standardsWorld Wide Web Consortium standardsThe standards, technical specifications and guidelines developed by the international organisation World Wide Web Consortium (W3C) which allow the design and development of web applications.database development toolsdatabase development toolsThe methodologies and tools used for creating logical and physical structure of databases, such as logical data structures, diagrams, modelling methodologies and entity-relationships.information confidentialityinformation confidentialityThe mechanisms and regulations which allow for selective access control and guarantee that only authorised parties (people, processes, systems and devices) have access to data, the way to comply with ...LDAPLDAPThe computer language LDAP is a query language for retrieval of information from a database and of documents containing the needed information.data storagedata storageThe physical and technical concepts of how digital data storage is organised in specific schemes both locally, such as hard-drives and random-access memories (RAM) and remotely, via network, internet ...PostgreSQLPostgreSQLThe computer program PostgreSQL is a free and open-source software tool for creating, updating and managing databases, developed by the PostgreSQL Global Development Group.Filemaker (database management systems)Filemaker (database management systems)The computer program FileMaker is a tool for creating, updating and managing databases, developed by the software company FileMaker Inc.SQL ServerSQL ServerThe computer program SQL Server is a tool for creating, updating and managing databases, developed by the software company Microsoft.unstructured dataunstructured dataThe information that is not arranged in a pre-defined manner or does not have a pre-defined data model and is difficult to understand and find patterns in without using techniques such as data mining.CA Datacom/DBCA Datacom/DBThe computer program CA Datacom/DB is a tool for creating, updating and managing databases, currently developed by the software company CA Technologies.LINQLINQThe computer language LINQ is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Microsoft.business ICT systemsbusiness ICT systemsThe software packages, hardware devices and new technologies used in supporting business processes such as enterprise resource planning (ERP), customer relationship management (CRM), mobile devices an...Teradata DatabaseTeradata DatabaseThe computer program Teradata Database is a tool for creating, updating and managing databases, developed by the software company Teradata Corporation.N1QLN1QLThe computer language N1QL is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Couchbase.data modelsdata modelsThe techniques and existing systems used for structuring data elements and showing relationships between them, as well as methods for interpreting the data structures and relationships.create solutions to problemscreate solutions to problemsSolve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising informat...develop automated migration methodsdevelop automated migration methodsCreate automated transfer of ICT information between storage types, formats and systems to save human resources from performing the task manually.use different communication channelsuse different communication channelsMake use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.use databasesuse databasesUse software tools for managing and organising data in a structured environment which consists of attributes, tables and relationships in order to query and modify the stored data.use ICT ticketing systemuse ICT ticketing systemUtilise a specialised system to track registration, processing and resolution of issues in an organisation by assigning each of these issues a ticket, registering inputs from involved persons, trackin...use back-up and recovery toolsuse back-up and recovery toolsUse tools which allow users to copy and archive computer software, configurations and data and recover them in case of loss.implement a virtual private networkimplement a virtual private networkCreate an encrypted connection between private networks, such as different local networks of a company, over the internet to ensure that only authorized users can access it and that the data cannot be...implement anti-virus softwareimplement anti-virus softwareDownload, install and update software to prevent, detect and remove malicious software, such as computer viruses.control of expensescontrol of expensesMonitor and maintain effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and strives for efficiency and productivity.implement a firewallimplement a firewallDownload, install and update a network security system designed to prevent unauthorized access to a private network.integrate system componentsintegrate system componentsSelect and use integration techniques and tools to plan and implement integration of hardware and software modules and components in a system.
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